Frequently Asked Questions
Everything you need to know about your Engo smart eyewear experience.
How do I connect my Engo glasses to my devices?
Engo eyewear uses Bluetooth Low Energy to sync seamlessly with your smartphone or smartwatch via our dedicated mobile app, available on both iOS and Android.
What is the battery life of Engo smart glasses?
Our eyewear is designed for endurance, offering up to 12 hours of continuous usage on a single charge, ensuring they last through your longest training sessions.
Are the lenses prescription-ready?
Yes, Engo frames are compatible with prescription inserts. We recommend visiting an authorized optical partner to have lenses fitted to your specific vision requirements.
What is your shipping and delivery policy?
We offer free standard shipping on all domestic orders over $150. Orders are typically processed within 24-48 hours and delivered within 3-7 business days.
Do you offer a warranty on the electronics?
Every pair of Engo glasses comes with a one-year limited warranty that covers manufacturing defects in both the frame and the integrated electronic components.
What is your return policy?
If you are not completely satisfied, you can return your Engo eyewear within 30 days of delivery for a full refund, provided the items are in their original, unused condition.